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The check in time is scheduled for 2 pm onwards: our Front Desk is open and at your complete disposal 24/7. The check-out time is up until 12.

Our Hotel website guarantees the best rates!

It is possible to use a credit card or a prepaid card (in case of paying at the check-out), bank transfer and check. It is also possible to pay via PayPal. We also remind you that our system guarantees total security during your money transfer.

Yes, you can arrive just in front of the Hotel, where our staff will gladly help you with your luggage.
There are many options regarding the parking:

  • Private garage with car valet service at just 250 metres from the Hotel – at the cost of € 15,00 per car per day. If you book directly from our website, the private garage will cost you just 10,00 € per car per day!
  • “Torricella” multilevel parking lot (500 metres from the Hotel) at the special rate of € 7,00 for the guests of Palazzo dei Mercanti. You may pay for and collect your ticket directly at our Front Desk
  • There are many pay and display parking spots close to the Hotel, i.e. the “blue stripes” in Piazza della Viola, Via Marcucci – Via Clementi, in front of the Hall of Justice – Via Dino Angelini – Piazza Orlini or Piazza della libertà (you will pay from 8.30 am to 8.30 pm, with a free gap from 1 to 3 pm)

Our staff will also be happy to organise for you a transfer for and to the bus/train stations and, with an appropriate notice, to the nearest airports (Pescara, Ancona, Rome).

There is a restaurant in the very building of the Hotel. Moreover, since Palazzo dei Mercanti is located in the city centre, you will have many different alternatives at a walking distance for lunches, dinners and aperitifs.

Our Hotel has accessible rooms equipped for our disabled guests.

Palazzo dei Mercanti is proud to be pet friendly! If you tell us about the arrival of your furry friend in advance, we will welcome it with a cosy bedding, water bowl and its favourite crunchies.

Palazzo dei Mercanti Dimora Storica & Spa identifies the protection of your personal data and privacy as a priority.
We dutifully follow a series of strict rules and protocols with the aim of guaranteeing the utmost respect of your privacy, avoiding at all costs any possible leaks of sensitive data.
In order to do so, we decided to minimise our impact in terms of communication, not using your personal data for commercial purposes. We are nonetheless able to guarantee the most effective protection of the information about your preferences, your stays and anything we could use for giving you a higher service.
We apologise in advance for the complexity of some of these procedures, but we are positive that the safeguard of your privacy is of primary importance.

Advanced Privacy Policy

To our guests with particular needs in matter of safeguard of privacy, we are able to offer protection of sensitive data and to satisfy their exceptional demands. For instance, we include in our advanced privacy policy: personal assistance 24/7, VIP zone, Alias, private check-in and check-out processes, private breakfast and private access to our Seta Spa. For further information and in order to activate the advanced privacy protocol, please contact

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